Effective Date: 06/12/2025
At Velvera, accessible from https://www.velvera.in, your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding that data. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect personal and non-personal information when you interact with our website. This includes:
- Personal Information: Name, email address, phone number, shipping and billing address, payment details (via third-party processors), etc., provided when you make a purchase, register for an account, or contact us.
- Log Data: IP address, browser type, device information, pages visited, time and date of visit, and referring site.
- Cookies and Tracking Technologies: We use cookies and similar technologies for session management, analytics, and personalized experiences.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your orders, inquiries, or promotions
- Improve website performance and user experience
- Comply with legal requirements
- Prevent fraud and ensure site security
3. Sharing of Information
We do not sell or rent your personal data. However, we may share it with:
- Service Providers: Third-party partners like payment gateways, shipping providers, and email platforms to fulfill services.
- Legal Authorities: If required by law, regulation, or legal process.
- Analytics Tools: We may use services like Google Analytics for insights into visitor behavior (aggregated and anonymized).
4. Payment Processing
All transactions are securely processed through third-party payment gateways such as Razorpay, Stripe, or PayPal. We do not store your credit/debit card details on our servers.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing emails at any time
- Disable cookies through your browser settings
To make such requests, please contact us at support@velvera.in.
6. Cookies
Our website uses cookies to:
- Maintain login sessions
- Store cart information
- Improve browsing experience
You can modify your browser settings to disable cookies, but some features of the site may not function properly.
7. Data Security
We take reasonable security measures to protect your personal information. However, no online transmission or storage method is 100% secure, so we cannot guarantee absolute security.
8. Third-Party Links
Velvera.in may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of the site after changes constitutes acceptance.
11. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Velvera
Email: support@velvera.in
Website: https://www.velvera.in